Frequently Asked Questions (FAQs)
At Genesis Cleaning Services, we provide a comprehensive range of cleaning solutions, including residential cleaning, office cleaning, after construction cleaning, NDIS cleaning, school cleaning, and event cleaning. No matter your cleaning needs, we have you covered!
Yes! We prioritise your health and the environment by using eco-friendly cleaning products that are safe for your family, pets, and the planet. Our cleaning solutions are effective while minimising harmful chemical exposure.
Our team consists of highly trained cleaning professionals who adhere to strict quality standards. We conduct regular inspections and encourage client feedback to continuously improve our services.
Absolutely! We understand that every client has unique needs. We offer tailored cleaning plans that can be adjusted to fit your schedule and specific requirements, ensuring you get the service you deserve.
You can easily schedule a cleaning service by contacting us through our website or calling our office directly. We offer flexible scheduling options to accommodate your availability.
Genesis Cleaning Services proudly serves various areas across Melbourne, VIC. Whether you’re in the city centre or the suburbs, we’re here to help with all your cleaning needs.
Yes, all our cleaning professionals are fully insured and undergo thorough background checks. Your safety and peace of mind are our top priorities.
Getting a quote is simple! Just fill out our online form or contact us directly. We’ll assess your cleaning needs and provide a free, no-obligation quote tailored to your requirements.
We accept various payment methods for your convenience, including credit cards, debit cards, and bank transfers. Please contact us for more details.
Yes! We strive for 100% customer satisfaction. If you’re not completely happy with our cleaning service, let us know, and we’ll make it right.